Track Your Order

Once your order has been processed and shipped, you’ll receive a shipping confirmation email containing your tracking number and a link to follow your package.

Where Is My Order?

Use the tracking information provided in your shipping confirmation email to view the latest updates from the shipping carrier.

Please allow 24–48 hours after receiving your tracking number for tracking information to update.

Haven’t Received Your Tracking Number?

If you recently placed your order, it may still be processing. Tracking information is only provided once your package has been prepared and shipped.

Please also check your spam or junk folder, as shipping confirmation emails can occasionally be filtered there.

Tracking Says Delivered, But I Don’t Have My Package

If your tracking information shows that your package was delivered but you cannot locate it:

1. Check around your front door, mailbox, concierge or other secure delivery areas.
2. Ask members of your household or neighbours if they accepted the package.
3. Contact the shipping carrier directly using your tracking number.
4. If you still cannot locate your package, contact Baddiemall Customer Care with your order number and tracking number.

Need Help?

If you have questions about your order, visit our Contact Us page.

Please include your full name and order number when contacting us so we can assist you as quickly as possible.

Baddiemall
Toronto, Canada • Worldwide Shipping